Style and custom questions
Which styles are available? The Hats range contains eight styles: Performance Cap, Baseball Cap, Trucker Hat, Camper Cap, Dad Hat, Bucket Hat, Snapback Cap and Beanie. Individual product pages exist for four snapback titles; other categories are presented at category level. Can a logo be customised? Yes, logo design is a named custom direction, and the custom logo guide explains how to brief it. Can fabric, colour, closures, labels and packaging be customised? Those are all named custom directions, and each has its own guide on this site. The details for any order should be confirmed in the inquiry.
Are there product specifications on this site? No. This site does not publish specifications, measurements or material lists for any style or title, because the source pages do not publish them. A buyer who needs a particular specification should state it in the inquiry and ask for a written confirmation.
Order and commercial questions
What is the minimum order quantity? Please confirm the minimum order quantity with the supplier before placing an order. How do samples work? Please confirm the sample arrangement and any sample fee rule in your inquiry, and ask for a sample for a first order or a new design. What certificates are available? Certificates are available upon request; name the certificate you need and ask for the document itself.
How do payment and shipping work? Before payment, please confirm the payment method and payment terms. In your inquiry, please confirm the shipping method and the delivery date. What is the lead time? Please confirm the lead time with the supplier before placing an order, and confirm what it runs from.
Quality and contact questions
What quality checks are made? Quality assurance is a named service, and the quality assurance page explains what to ask about inspection and remedy. Who should I contact? Use the company channels on the contact page: phone, email and WhatsApp on the same number. No individual contact is named on this site, because the company contact page does not name one.
Where is the company? The address listed on the company contact page is Room 3014, Zhili Building, No. 77, Fuxing West Road, Baoding, Hebei, China, and it is presented here only as listed on that page. For any question not answered here, send an inquiry describing your style, logo, colour and quantity range, and the points you need confirmed.